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Standard

SN EN 15224:2013

Withdrawn

Note: Latest version: SN EN 15224:2017

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Abstract

1.1 General This European standard specifies requirements for a quality management system where an organization: a) needs to demonstrate its ability to consistently provide health care services that meet requirements from customers as well as applicable statutory and regulatory requirements, and professional standards b) aims to enhance customer satisfaction through the effective application of the system, including continual improvement of the management system, the clinical processes and the assurance of conformity to requirements related to the quality characteristics ; appropriate, correct care; availability; continuity of care; effectiveness; efficiency; equity; evidence/knowledge based care; patient centred care including physical and psychological integrity; patient involvement; patient safety and timelines/accessibility. Material products such as tissue, blood products, pharmaceuticals, cell culture products and medical devices have not been focused in the scope of the standard as they are regulated elsewhere. This European Standard is focused on requirements for clinical processes. Organizations that also include research or education processes, or both in their quality management system could use the requirements in thi

Products specifications

  • Standard from INB
  • Published:
  • Withdrawn:
  • Effective:
  • Document type: EN
  • Pages
  • ICS: 03.120.10
  • ICS: 11.020
  • Publisher: SNV
  • Distributor: SNV
  • National Committee: INB/NK 140

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