Standard

ISO/TS 24082:2021

Current

Existing or new amendments and versions must be purchased separately.

Language
Services

Abstract

This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

Products specifications

  • Standard from ISO
  • Published:
  • Edition: 1
  • Document type: TS
  • Pages
  • Publisher: ISO
  • Distributor: ISO
  • ICS: 03.080.01
  • International TC: ISO/TC 312